FAQ
Shipment
When does the order become free of shipping costs?
When does the order become free of shipping costs?
For orders under €49.99, we charge €5.99 shipping within Austria; for orders under €74.99, we charge €9.99 within Germany, or €15.99 to other EU countries.
For orders up to 99.99 euros, we charge 20 euros shipping to Switzerland.
For orders over 50 euros, we do not charge shipping costs in Austria, and for orders over 75 euros, we do not charge shipping costs in the entire EU.
LFY ships throughout the EU, as well as to Norway, Liechtenstein, Albania, Serbia, and Bosnia and Herzegovina. Excludes Spanish, Portuguese, French, and Greek islands (shipping costs upon request). Orders to Switzerland are unfortunately more expensive, as the authorities there charge high import fees. Shipping times may vary for deliveries abroad.
My package didn't arrive, what can I do?
My package didn't arrive, what can I do?
Mistakes happen, just contact us at shop@liveforeveryoung.at and we will take care of it as quickly as possible.
How long does delivery take?
How long does delivery take?
The delivery time naturally depends on the distance between our warehouse and your delivery address. Generally, delivery takes between 1 and 3 business days – if you have to wait a bit for your order, please forgive us!
Which countries do you ship to?
Which countries do you ship to?
We currently deliver to the following countries:
● Austria
● Germany
● Switzerland
● Hungary
● Italy
● Liechtenstein
● Slovakia
● Slovenia
● Belgium
● Croatia
● Czech Republic
● Denmark
● France
● Luxembourg
● Serbia
● Poland
● United Kingdom
Products
Why do you use fermentation?
Why do you use fermentation?
Fermentation offers us several advantages:
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Improved nutrient absorption: During the fermentation process, complex molecules are converted into simpler forms, making nutrient absorption easier. This allows us to obtain more vitamins, minerals, and other nutrients from fermented foods.
- Better digestion: Fermentation supports digestion by increasing the availability of enzymes and probiotic bacteria. These help break down and process food more efficiently, leading to better digestion and nutrient absorption.
- Strengthening the immune system: Fermented foods contain probiotic bacteria that can have a positive effect on the immune system. They promote healthy intestinal flora and support the body's defenses, leading to a stronger immune system.
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Reduction of antinutrients: Some foods naturally contain antinutrients that can inhibit nutrient absorption. Fermentation breaks down these antinutrients, resulting in better nutrient availability.
- Flavor enhancement: Fermentation imparts a unique flavor and aroma to foods. It can intensify the taste of foods, develop new flavors, and expand the variety of our culinary experiences.
How do you define sustainability?
How do you define sustainability?
LFY is sustainable because:
- Environmental protection: We attach great importance to protecting the environment. Our production processes are designed to minimize environmental impacts. We rely on sustainable resource use, recycling, and environmentally friendly packaging to reduce our ecological footprint.
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Social responsibility: We are committed to improving the living conditions of the people who work with us. We offer long-term jobs with fair wages, support local communities, and work with indigenous peoples to strengthen their livelihoods.
- Local value creation: We promote biodiverse agriculture and produce locally with indigenous peoples. This ensures that a large portion of the added value remains in the region, and we support local communities through education, training, and financing.
- CO2 savings: Our sustainable production methods contribute to reducing CO2 emissions. By transporting finished products rather than just raw materials, we minimize energy consumption and contribute to a more sustainable future.
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Long-term perspective: We pursue a long-term perspective and focus on sustainable growth. Our products offer healthy alternatives to synthetic products and pharmaceuticals that can harm human health and the environment.
Through our sustainability efforts, we contribute to creating a better world for future generations while providing our customers with high-quality and responsible products.
Why do your products cost so much?
Why do your products cost so much?
If you compare the price with products in the same category, it's not that high; it's actually quite affordable. However, we want to be transparent in our pricing:
- Quality and effectiveness: Our products are manufactured with the utmost care and using high-quality ingredients. They are based on years of research and developed formulations. Their high quality and effectiveness justify the price.
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Sustainable production: We value sustainable production methods that ensure environmentally friendly and socially responsible manufacturing. The involvement of indigenous peoples and the support of local communities result in higher costs, which influence the price.
- Research and Development: To offer innovative and effective products, we invest in extensive research and development activities. These financial expenditures are reflected in our prices.
- Small production batches: Because we value the high quality and freshness of our products, we produce in limited quantities. This can lead to higher production costs, which are reflected in the price.
- Health Benefits: Our products offer health benefits and can help improve well-being and quality of life. The value they bring to our customers' health and well-being can justify the higher price.
It's important to note that the price of our products reflects the quality, effectiveness, and sustainable approach. We strive to provide our customers with the highest quality products while having a positive impact on the environment and communities.
LFY
Are your products also available in stores?
Are your products also available in stores?
You can find our fermented products, as well as Liver Vitalis, at Interspar and Eurospar in the Fit & Vital department.
Where are your products manufactured?
Where are your products manufactured?
We promote biodiverse agriculture and produce locally with indigenous peoples. This ensures that a large portion of the added value remains in the region, and we support local communities through education, training, and financing.
Are your products free of additives?
Are your products free of additives?
All our products are 100% natural and free from any additives such as food coloring, preservatives or flavor enhancers.